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Contact Us

Where to find us

Our Address

Kn5 Airport Road, BSC Building, Kisimenti – Gasabo

Call Us

Toll-Free: 4141
WhatsApp: (+250) 788 187 400
Technical Support: (+250) 788 187 418
Customer Support: (+250) 785 927 485/0793898671
Email: customerservice@bsc.rw

Opening Hours

Monday - Friday: 09:00-18:00
Saturday - Sunday: Closed
Technical Support: 24/7

Leave us a message

Frequently Asked Questions (FAQ)

why isn't my 4G sim card working

In case your sim card is not working, restart your phone/device and check again. If the problem persists, kindly contact our customer service at 4141/0788187418 ( Toll-free).

I'm interested in your services, how can I acqire them

Please contact our toll free number 4141 or send an inquiry email to salesm@bsc.rw, our team will immediately send you the process and requirements.

Why is my fiber internet not working

Please check your internal network first, if you don’t find any issue internally, please call our support line (4141/078818418) and provide details (Customer name, Type of the issue, When the issue started, Basic troubleshooting done) our support team will work on the issue and contact you for guidance or physical visit immediately).

Kn5 Airport Road, BSC
Building, Kisimenti – Gasabo
P.O Box 7229, Kigali-Rwanda
Toll Free 4141
customerservice@bsc.rw