Contact Us
Contact Information
Opening Hours
Monday – Friday: 08:30 AM – 05:00 PM
Saturday – Sunday: Closed
Technical Support: Available 24/7
WhatsApp (+250) 785 927 485
Technical Support (+250) 785 927 485
Customer Support (+250) 785 927 485/0793898671
Email customerservice@bsc.rw
Our Address
Kn5 Airport Road, BSC
Building, Kisimenti – Gasabo
P.O Box 7229, Kigali-Rwanda
Frequently Asked Questions (FAQ)
Why isn’t my 4G SIM card working?
In case your sim card is not working, restart your phone/device and check again. If the problem persists, kindly contact our customer service at 4141/0785927485 ( Toll-free).
I’m interested in your services. How can I acquire them?
Please contact our toll free number 4141/0785927485 or send an inquiry email to salesm@bsc.rw, our team will immediately send you the process and requirements.
Why is my fiber internet not working?
Please check your internal network first, if you don’t find any issue internally, please call our support line (4141/0785927485) and provide details (Customer name, Type of the issue, When the issue started, Basic troubleshooting done) our support team will work on the issue and contact you for guidance or physical visit immediately).